Hugh Williams

Hugh Williams

Editor


Hugh Williams is Editor of RetailTechNews; contributing pieces focussing on the latest technology and business news affecting the retail technology sector. Hugh also oversees various feature pieces, and the weekly Research Roundup for RetailTechNews’ sister site, ExchangeWire. He holds a Bachelor’s degree in History and Business from the University of Newcastle.

Articles by Hugh


  • Could Human Interaction Be the Key to Customer Satisfaction?

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  • Experts Offer Predictions for M-Commerce in 2019

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  • Online Natives Can Win with Brick & Mortar: Q&A with Headliner Labs

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  • Direct-to-Consumer Continues to Rise in 2019

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  • CX Over Profit & Revenue for Retailers; Page Load Speeds Hurting Retailers

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  • How to Maximise Retail CX with CRM & CDP

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  • Experts Predict High Street Resurgence in 2019

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  • Complementing Internal Set-Ups: Q&A with GOA Marketing

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  • The Lie of the Retail Tech Landscape: Q&A with NMPi

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  • Uber’s Subscription Launch Is a Glimpse of Direct-to-Consumer Brands’ Future

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