• Health & Lifestyle Brands Offered Amazon Alternative: Q&A with New Marketplace Makes Me Healthy

    Producers of health, beauty and wellness products are being given a ‘no risk‘ opportunity to increase sales and awareness of their healthy lifestylegoods by online marketplace The site, which launches in October, offers small to medium producers a greater chance of their products reaching the dedicated target audience as it tackles the issue of smaller brands being ‘lost’ in much larger online retail websites. Here, RetailTechNews speaks to Jaspal Singh Nijjar, founder,, to discuss why he [...]

  • Online Shoppers Looking to Discover New Products; Chinese ‘Golden Week’ Boosts British Retail

    RetailTechNews’ weekly roundup brings you up-to-date research findings from around the world. In this week’s edition: Online Shoppers Looking to Discover New Products; Chinese ‘Golden Week’ Boosts British Retail; and Amazon Controlling Search.

    Online Shoppers Looking to Discover New Products

    Three-quarters (74%) of online grocery shoppers are now focused on changing their basket of goods to discover new products, according to research from Bazaarvoice and IGD.

    According to the research, 41% of all British grocery shoppers say they [...]

  • From Price to Value: Understanding the Modern Shopper

    The retail world is changing; and technology will continue to influence how we shop and what we expect from retailers. But, as Myles Dawson (pictured below), UK managing director, Adyen, tells us here, while many industry experts equate the challenge facing the retail environment down to the rise in online shopping, research suggests that many UK stores are simply failing to create an in-store experience that matches customer expectations.

    Of all the countries surveyed as part of Adyen’s 2018 European [...]

  • Zalora Urges APAC Retail Marketers to Watch for Local Nuances

    Retail marketers need to look out for local nuances across Asia-Pacific markets and tailor their campaigns accordingly to ensure they get the returns they want. Singapore-based online fashion retailer Zalora knows this only too well, as it too has to ensure it taps local market knowledge so it can stand out from a crowded e-commerce landscape. In this Q&A with RetailTechNews, its Asia-Pacific marketing manager, Alin Dobrea (pictured below), discusses how Zalora leverages both its regional and local presence. Founded in 2012, [...]

  • Getting Closer to Your Customers with AI: Q&A with Rubikloud

    Machine learning and artificial intelligence, while complex, offer retailers the chance to get closer to their customers, sell more, and outflank powerful competitors like Amazon and Walmart, if used correctly. Here, Waleed Ayoub (pictured below), CTO, Rubikloud, tells RetailTechNews how his business is helping their retail partners get to grips with this technology, leverage their data science capabilities, and gain a competitive edge on the rest of the market. 

    RetailTechNews: Can you explain who Rubikloud is and how your technology works?

    Waleed Ayoub: [...]

  • Weekly Focus: Grab & Fave Look to Grow Platforms Through New Partnership

    This week, Grab and Fave have formed a new partnership that aims to grow the companies’ online platforms and services in Singapore and Malaysia.

    Under the alliance, daily deals site Fave would integrate GrabPay and GrabFood on its platform, enabling its merchants to access Grab’s e-payment and food delivery services.

    Grab also would integrate the Fave mobile deals on its app and enable its GrabPay users to purchase Fave deals. This would be facilitated through GrabPlatform, which is a suite of APIs [...]

  • Private-Label Advertising in Competitor Listings; New Ad-Supported Video Service

    RetailTechNews’ weekly roundup brings you up-to-date research findings from around the world. In this week’s edition: Private-Label Advertising in Competitor Listings; New Ad-Supported Video Service; and The Four-Star Store.

    Private-Label Advertising in Competitor Listings

    Amazon‘s latest experiment to promote its own products is taking place inside the listings of competitor brands.

    When searching for various products in beauty, health, household, and baby items, some shoppers have seen the link ‘Similar item [...]

  • Modern Customers Require Effective Systems Integration: Q&A with WHISHWORKS

    It seems like all retailers have a data problem. Some don’t have enough and don’t understand their customers, while others have too much and don’t know how to interpret it (again, resulting in a poor understanding of customers). In this Q&A with RetailTechNews, Edward Davies (pictured below), VP sales, WHISHWORKS, explains how systems integrations can help retailers tackle data problems head-on, as well as the challenges of effective data analytics. 

    RetailTechNews: Can you explain what WHISHWORKS does? 

    Edward Davies: WHISHWORKS [...]

  • Why It’s Time for Brands & Retailers to ‘Double Tap’ Social Commerce

    In this piece for RetailTechNews, Chloe Cox, e-commerce consultant, Salmon, explores the new realm of purchasing through social channels.

    Everyone is talking about ‘social commerce’ – it’s the hottest buzzword in commerce right now. Many have argued that social commerce is no more than just an illusion – no more than advertising masquerading as a new purchase channel. In reality, all it does is use the social platform to push the customer through to the retailer or brand DTC (Direct to [...]

  • Weekly Focus: Formally Unveils Thai Site with Joint Venture

    This week, Chinese e-commerce giant has officially launched an e-commerce site in Thailand alongside local retail group, Central Group.

    The new addition is part of’s efforts to expand its presence in Southeast Asia, where it currently operates an e-commerce site in Indonesia and has invested in Vietnamese business-to-consumer e-commerce operator, Tiki.

    The Thai platform, called ‘JD Central’, had been running in beta since 18 June, offering products across various categories, including electronics, fashion, home appliances, books, processed foods, and cosmetics, [...]