• Singapore Traditional Retail Not Dead, Just Lacking Imagination

    Traditional retail has been on a dismal track in Singapore, with stores closing and global brands leaving the market, but the challenge may lie in how retailers really are engaging their customers and if they are tapping the right tools to do so.

    At RetailTechNews’ inaugural RetailTechSummit held in Singapore, panellists debated the state of retail in markets such as Singapore, where the likes of Banana Republic, Gap, and American Eagle Outfitters shuttered their physical outlets early this year [...]

  • Retailers Must Get to Grips with Augmented Reality, or Risk Falling Behind Their Competitors

    With the global market anticipated to grow to USD$198bn (£149bn) by 2025, it’s clear that augmented reality is far from another marketing fad. Recent developments – such as the launches of Apple’s ARKit2, Google Lens, and ARCore – mean that augmented reality experiences have never been more accessible for both consumers and brands alike. In this piece for RetailTechNews, Jeremy Pounder (pictured below), futures director, Mindshare UK tells us how, for retail, an industry in the throes of change, the [...]

  • Retail Growth Thanks to Summer & World Cup; Shopgate Integrates with Shopify

    RetailTechNews rounds up some of the biggest stories in the European retail technology space. In this week’s edition: Summer Weather & World Cup Fever Push Retail Growth in June; Shopgate Integrates with Shopify; and Groupon Looking for a Buyer.

    Summer Weather & World Cup Fever Push Retail Growth in June

    The summer of 2018 is proving a good time for UK retailers. According to the BRC-KPMG Retail Sales Monitor for June 2018, retail sales increased by 1.1%, compared with June 2017. On [...]

  • Weekly Focus: Grab Introduces Grocery Delivery Service & Opens Platform for Third-Party Services

    This week, ride-sharing operator Grab has further expanded its offerings to include grocery delivery as well as unveiled a suite of APIs (application programming interfaces) to allow other companies to integrate their services with Grab’s platform.

    The grocery service, called GrabFresh, is delivered through a partnership with Southeast Asian grocery delivery provider, HappyFresh, offering a range of more than 100,000 products from 50 supermarket and speciality grocery chains.

    Orders will be fulfilled by GrabExpress drivers and delivery partners, which can be [...]

  • The Rise of Direct-to-Consumer Brands

    Direct-to-consumer (DTC) brands have become big news. In this piece, Dr Geraint Evans tells RetailTechNews how these brands are growing exponentially in terms of valuations, revenues, customers, and positive sentiment. 

    DTC Brands are now household names

    A year ago, this piece would most likely have been titled something to the effect of ‘5 DTC brands you’ve not heard of, but you will soon’. However, since then, the likes of Dollar Shave Club, Warby Parker, Casper, Bonobos, and Glossier have exploded into the [...]

  • APAC Retail Platforms Seek Deeper Partnerships as Data Role Widens

    With the role of data increasingly important, and access closely guarded, Asia-Pacific e-commerce platforms and retailers want deeper partnerships where there are mutual benefits.

    For online marketplaces, forming relationships with suppliers already is a top focus to ensure customers have a wide range of options, according to Jean Thomas, marketing director at Singapore-based e-grocer RedMart.

    Consumers would want to be able to choose from as many products as possible, so they could shop for everything they needed on one platform. They [...]

  • Managing Machine Learning: Q&A with Rubikloud

    AI and machine learning are undoubtedly changing how retail works, but this does not mean retailers are yet making the most of the capabilities of this technology. In this Q&A with RetailTechNews, Kerry Liu, CEO & co-founder, Rubikloud, explains how his business is helping retailers already, and the steps both e-commerce pureplays and brick-and-mortar businesses can be taking to tap into the opportunities offered by this technology. 

    RetailTechNews: Can you briefly explain what Rubikloud does?

    Kerry Liu: Rubikloud is an artificial intelligence [...]

  • Tesco & Carrefour Teaming Up; Purchase of PillPack Represents Move into Healthcare

    RetailTechNews’ weekly roundup brings you up-to-date research findings from around the world. In this week’s edition: Tesco & Carrefour Teaming up; Purchase of PillPack Represents Move into Healthcare; and Amazon Ending Part of Its Ad Business.

    Tesco & Carrefour Teaming Up

    Tesco says it is planning a “strategic alliance” with French retail giant Carrefour, as the two try to use their joint buying power to cut costs and offer lower prices to customers.

    The two plan a “strategic relationship” when dealing [...]

  • New eBay Deals Event; Paypal Personalises Payment Options

    RetailTechNews rounds up some of the biggest stories in the European retail technology space. In this week’s edition: eBay Introduces Rival Event to Amazon’s Prime Day; Personalised Check-out via PayPal; StarMedia Launches in UK; and Summer Sales Have Moved Online.

    eBay Introduces Rival Event to Amazon’s Prime Day

    With Amazon’s annual sales bonanza ‘Prime Day’ on the horizon, eBay wants to catch up. The online marketplace has just announced a sales event to take place in July, overlapping with Amazon’s rival event.

    Referencing, [...]

  • Retailers Struggle with Consistent Omnichannel Experience; Dining Experiences Improved by Tech

    RetailTechNews’ weekly roundup brings you up-to-date research findings from around the world. In this week’s edition: Retailers Struggle with Consistent Omnichannel experience; Dining Experiences Improved by Tech; and Sports Influence exteEds Beyond Kit & Clothes. 

    Retailers Struggle with Consistent Omnichannel experience

    Just 5% of UK consumers say they received a ‘very consistent’ customer experience (CX) when comparing a retailer’s website to its app or shopping in-store, according to a study by PCMS.

    A further 30% said CX was only ‘quite consistent’, indicating that retailers have [...]