• Keeping Mobile Users ‘Appy – 3 Steps to Lifetime Engagement on M-Commerce

    In this piece for RetailTechNews, Ruth Manielevitch (pictured below), director of business development, Taptica, outlines the keys to keeping mobile app users engaged. There are literally billions of smartphone users. There are an estimated seven billion people occupying the planet now, and by 2019 it’s expected that 2.5 billion people will own mobiles with access to the internet. That’s nearly 36% of the whole world.

    Of the amount of time these billions of people spend on their handy personal devices, apps [...]

  • Shopping on Social: Q&A with Shopify

    The way we research products is changing, with shoppers spending more time examining products through social channels. This has created an opportunity for brands to sell their products on the same platforms, making the buying process as simple as possible. Here, Satish Kanwar, vice president, product, Shopify, explains his company’s recent collaboration with Instagram to help convert researchers into buyers on the photo-sharing platform.

    RetailTechNews: How does the new collaboration between Instagram and Shopify work?

    Satish Kanwar: Shopify merchants in the [...]

  • Weekly Focus: China Online Retail to Hit Trillion-Dollar Milestone

    This week, the spotlight is on China, where the online retail market is expected to be the first worldwide to hit USD$1tn (£721.79bn) in sales this year.

    This would be ahead of a previous forecast by Forrester, which projected the Chinese online retail market would reach the trillion-dollar milestone only in 2019. The research firm attributes the exponential market growth to increasing mobile and consumer spending, especially in categories such as fashion and grocery.

    According Forrester’s Delhi-based forecast analyst Satish Meena, [...]

  • Refining Retailers' Mobile Strategies to Leverage Cross-Channel Data & Improve Customer Experience

    The retail landscape has evolved rapidly in recent years. Some retailers have been moving towards an online-only strategy, yet many are failing to keep up with the ever-changing needs of their customers. In this piece, Graham Jackson (pictured below), CEO, Fluent Commerce, tells RetailTechNews how retailers can leverage mobile to improve customer experience.

    Shopping is now no longer just delivering the products that consumers want, but increasingly about how they want to receive them. The promise of next-day delivery is now not [...]

  • Omnichannel Recommendation Tool by Monetate; 50% of Brits Buy Groceries Online

    RetailTechNews rounds up some of the biggest stories in the European retail technology space. In this week’s edition: Omnichannel Recommendation Tool by Monetate; 50% of British Population Shops for Groceries Online; and Slow Uptake of Shopping via Smart Speaker.

    Omnichannel Recommendation Tool by Monetate

    Product recommendation has become a must-have for retailers, yet most often fail when it comes to personalising recommendations for customers. Personalisation experts Monetate are launching a new omnichannel product recommendation tool, promising individualised customer suggestions on the basis of [...]

  • Keeping Up with Digital Trends in the Fashion Field

    Online fashion sales seem to be escalating, with the industry generating USD$16.2bn (£11.67bn) in 2017. By 2022, this figure is expected to grow by a huge 79%. Compare this to the poll that found that 50% of retailers had experienced a drop in in-store sales, and it’s clear that digital offers the greatest area of opportunity for fashion retailers. With this news, brands are looking to advance their presence digitally and ensure a continuous growth rate. In this piece for [...]

  • Co-op Introduces Cashierless Check-out; Mobile Price Comparison Prior to Purchase

    RetailTechNews rounds up some of the biggest stories in the European retail technology space. In this week’s edition: Co-op & Mastercard Cooperate for Cashierless Checkout; 70% of Customers Shop via Mobile at Home & On the Go; and Synchronised Online & In-Store Solutions Still a Rarity.

    Co-op & Mastercard Co-operate for Cashierless Checkout

    Amazon has pioneered the idea, now British retail chain the Co-op is taking up the mantle and introduces checkout-less shopping. Partnering with credit card provider Mastercard, the retailer is adding the [...]

  • Weekly Focus: JD.com Aims to Smarten Up Supply Chain

    This week, the spotlight is back on JD.com and its hopes to develop next-generation supply chain technologies with the launch of a new research facility.

    The Chinese e-commerce operator opened its Global Supply Chain Innovation Centre (GSIC) with the aim to gather industry experts, market players, universities, and other institutions to share resources, knowledge, ideas, and technologies. It also hopes to work together with these organisations on research projects focused on supply-chain technologies.

    The global centre will operate across six global [...]

  • Millennials Reward Great Mobile Experience; Carrefour Launches Food Blockchain Technology

    RetailTechNews rounds up some of the biggest stories in the European retail technology space. In this week’s edition: Mobile Experience Rules; Carrefour Invests in Blockchain; and Online Sales Growth Trumps Food Sales Growth.

    Mobile Experience Rules

    The better the mobile experience, the more likely the consumer is to spend more on products or services. That is a key finding from Worldpay’s latest global report on mobile consumer spending. The Mobile Payment Journey study polled more than 16,000 people across [...]

  • Weekly Focus: Shopee Aims to Ease Cross-Border Barriers with China Marketplace

    This week, we turn the spotlight on Singapore-based retail platform Shopee, which is looking to ease cross-border pain-points with its new China marketplace.

    Owned by online gaming and commerce company Sea, formerly known as Garena, Shopee launched its new marketplace, offering a dedicated entry point on its homepage for users to access products from China.

    The e-commerce site currently runs local sites in seven Asian markets, including Malaysia, Thailand, Taiwan, Indonesia, Vietnam, and the Philippines. Its new China Marketplace is [...]