Mobile

  • Direct-to-Consumer on the Rise; Slow Mobile Web Could Cost Business Millions

    RetailTechNews’ weekly roundup brings you up-to-date research findings from around the world. In this week’s edition: Direct-to-Consumer on the Rise; Slow Mobile Web Could Cost Business Millions; and 6 Years to Save the British High Street.

    Direct-to-Consumer on the Rise

    Over two-fifths (40%) of Americans are planning to make at least 40% of their purchases from direct-to-consumer (DTC) companies in the next five years, according to Diffusion.

    Key motivating factors to these trends include convenience, with 27% [...]

  • Weekly Focus: Grab & Fave Look to Grow Platforms Through New Partnership

    This week, Grab and Fave have formed a new partnership that aims to grow the companies’ online platforms and services in Singapore and Malaysia.

    Under the alliance, daily deals site Fave would integrate GrabPay and GrabFood on its platform, enabling its merchants to access Grab’s e-payment and food delivery services.

    Grab also would integrate the Fave mobile deals on its app and enable its GrabPay users to purchase Fave deals. This would be facilitated through GrabPlatform, which is a suite of APIs [...]


  • Q&A with Connekt & Sony as They Partner to Drive T-commerce

    Sony Smart TV viewers will soon be able to use their remote control and mobile device to securely purchase directly from their televisions, thanks to their new partnership with tech company Connekt. Here, we speak to Tripp Boyle, SVP sales strategy, Connekt, and Nick Colsey, Vice President, Sony Electronics, to discuss what the future has in store for t-commerce. 

    RetailTechNews: Can you explain how the new ‘buy now’ button works?   Tripp Boyle: Connekt‘s platform is able to ingest multiple data [...]

  • UK & Japan Lead the Way for M-commerce; Delivery Failure Costing Consumers & Retailers

    RetailTechNews’ weekly roundup brings you up-to-date research findings from around the world. In this week’s edition: UK & Japan Lead the Way for M-commerce; Delivery Failure Costing Consumers & Retailers; and Technology Will Help Build Stronger Relationships with Retailers.

    UK & Japan Lead the Way for M-commerce

    The UK and Japan lead the way alongside Norway, Sweden, and Denmark as the top five mobile commerce leaders in the world.

    Since the same period last year (Q2 2017), sales [...]

  • Weekly Focus: JD.com Formally Unveils Thai Site with Joint Venture

    This week, Chinese e-commerce giant JD.com has officially launched an e-commerce site in Thailand alongside local retail group, Central Group.

    The new addition is part of JD.com’s efforts to expand its presence in Southeast Asia, where it currently operates an e-commerce site in Indonesia and has invested in Vietnamese business-to-consumer e-commerce operator, Tiki.

    The Thai platform, called ‘JD Central’, had been running in beta since 18 June, offering products across various categories, including electronics, fashion, home appliances, books, processed foods, and cosmetics, [...]

  • Now & Next: Direct-to-Consumer Brands

    With direct-to-consumer (DTC) headliners such as Warby Parker, Dollar Shave Club, and The Honest Company having market values of around (and in Warby’s case, well over) USD$1bn, the attention the DTC space has been getting is justified. It is the success of businesses such as these that has seen a plethora of other businesses, across a huge variety of industries, build themselves around a DTC business model. This Now & Next piece takes a look at the changes in the retail [...]

  • Weekly Focus: Singapore Electronics Retailer Looks to QR to Ease Payment

    This week, Singapore electronics retailer Audio House has rolled out a new payment system that lets customers scan QR codes to complete their purchases; and they can do so using their own banking apps.

    Audio House said it had adopted NETS QR payment platform, enabling shoppers to select the payment mode at the cashier and scan the QR code displayed on the terminal to initiate the payment process.

    Developed by payments vendor Network for Electronic Transfers of Singapore (NETS), the QR platform [...]

  • Vast Majority of UK Purchases Online; Netflix Taking Control of TV Market

    RetailTechNews’ weekly roundup brings you up-to-date research findings from around the world. In this week’s edition: Vast Majority of UK Purchases Online; Netflix Taking Control of TV Market; and Struggles to Support Digital Self Service.

    Vast Majority of UK Purchases Online

    Online shoppers in the United Kingdom make 87% of their retail purchases online, according to the Delivery Matters report by the Royal Mail. That’s an increase of almost 9%, compared to the situation [...]

  • Weekly Focus: Alibaba Begins One-Year Succession Plan as Jack Ma Preps Departure

    This week, Alibaba Group has unveiled a one-year leadership succession plan as its executive chairman, Jack Ma, prepares to leave the company he co-founded and hand over the reins to current CEO Daniel Zhang.

    Ma, whose face and name have become synonymous with the e-commerce giant, will remain in his role until 10 September next year to ensure a smooth transition to Zhang, according to Alibaba.

    The announcement, which was released on 10 September when Ma celebrated his 54th birthday, also revealed [...]

  • Shoppable Instagram – How Will It Affect the Jewellery Industry?

    Instagram is growing in the social media world and is becoming more of an important asset for retailers. In fact, 42% of small businesses said that they would rather point a customer to their Instagram profile than their website. Recently, Instagram announced that it had launched a shopping service on its platform, which means that retailers can tag products in posts and sell directly. In this piece for RetailTechNews, Neil Jutta, owner, Angelic Diamonds, and Laura-Jane Todd, copywriter, Mediaworks, [...]