• Delaying the Death of the High Street; Revenue Losses Through Poor Mobile Performance

    RetailTechNews’ weekly roundup brings you up-to-date research findings from around the world. In this week’s edition: Delaying the Death of the High Street; Revenue Losses Through Poor Mobile Performance; Gen Z Using Multiple Devices for Shopping.

    Delaying the Death of the High Street

    The ‘death of the high street’ in the UK is not as imminent as we might think, according to findings from Mitel.

    While Brits do more online retail shopping than the French and Australians, they still undertake 21% [...]

  • Knowing Your Retail Partners – Q&A with E Fundamentals

    Picking the right retail partners is a challenge faced by every brand. Invest too much in the wrong channel, and risk heavy losses, while the right channel can be a long-term, sustainable source of sales. Here, John Maltman, CEO, E Fundamentals, tells RetailTechNews why brands need to be doing more to analyse how their products are performing across different retailers, and how they can optimise their online selling strategy

    RetailTechNews: How does E Fundamentals’ technology work?

    John Maltman: E Fundamentals [...]


  • Weekly Focus: Alibaba Cainiao to Build HK Logistics Hub & JD.com Taps AI to 'Speed-Write' Product Info

    This week, Alibaba’s logistics arm has announced plans to build a logistics hub in Hong Kong, setting aside USD$1.53bn (£1.14bn) for the new development, while JD.com has turned on an AI system to ‘speed-write’ product descriptions and shopping guides.

    To be located at the Chinese territory’s international airport, the project will be spearheaded by Alibaba’s Cainiao Network and its joint venture (JV) with China National Aviation Corporation and YTO Express. Cainiao owns a 51% stake in the JV, while China [...]

  • What UK Retailers Can Learn from China

    There is a stark contrast between the news stories surrounding British and Chinese retail at the moment. While we are inundated with stories of shop closures and businesses entering administration, those keeping abreast of the retail scene in the East will realise that the Chinese giants are facing no such issues. In this piece, Hannes Ben (pictured below), chief international officer, Forward3D, tells RetailTechNews just what British retailers could stand to gain by following the lead of their Chinese counterparts. 
    When [...]

  • Why Does Big Data in Marketing Need Visual Analytics?

    Big data is becoming a primary factor in the marketing world, often used to make decisions and discover correlations between events. In this piece for RetailTechNews, digital branding and ad-tech writer Kayla Matthews explains that, despite this, using big data effectively still requires using visual analytics when interpreting the results.

    It has become necessary to look for new ways of storing and indexing data, and at the same time, different methods of helping people interpret it. Using visual aids to [...]

  • Staying Afloat: Why the CCO Is Key to Keeping Retail Doors Open  

    The retail industry has felt the impact of online shopping and, in 2017 alone, 5,855 high street retailers shuttered their doors. The first quarter of 2018 shows little hope for a storefront revival. In this piece, Kris McKenzie, SVP & general manager, EMEA, Calabrio, tells RetailTechNews that changes in customer behaviour have greatly determined the fate of many stores. Sky-high expectations, whether that’s online or offline, have caused a shift in everything from the tools retailers use to roles within [...]

  • GDPR Ushers in New Era of Customer Empowerment & Engagement

    Experienced marketers and merchandisers understand that every few years there is a ‘-geddon’ or ‘-ocalypse’ that monopolises the industry’s attention – sparking fear, changing priorities and, in some cases, altering the landscape forever. In this piece, James Norwood (pictured below), EVP strategy & CMO, Episerver, tells RetailTechNews how the most recent of these – GDPR – poses new challenges for retailers than faced in the ‘-geddons’ of years past.

    The nearest and dearest situation is that of the general data protection regulation [...]

  • Amazon Throws USD$2bn More at India; Amazon Doesn’t Dominate Private-Label Sales

    RetailTechNews’ weekly Amazon watch brings you some of the company’s biggest moves from the past seven days, analysing how the giant is revolutionising the retail space. In this week’s edition: Amazon Throws USD$2bn More at India; Amazon Doesn’t Dominate Private-Label Sales; and Loyalty of Prime Members.

    Amazon Throws USD$2bn More at India

    Amazon is reportedly upping its investment in India by USD$2bn (£1.5bn). This would be a significant move, considering that in June 2017 they committed USD$5bn (£3.7bn) towards the company’s [...]

  • More Footfall Thanks to Location Strategy; Mobile Network as Loyalty Scheme

    RetailTechNews rounds up some of the biggest stories in the European retail technology space. In this week’s edition: More Footfall Thanks to Location Strategy; From Loyalty Scheme to Mobile Network; and Sales up in May.

    More Footfall Thanks to Location Strategy

    Analysing the digital-to-physical strategies of more than 100 retail professionals, a study by Blis, WBR Insights, and Future Stores finds that retailers using a location strategy report more retail footfall that can convert into sales, thanks exposing customers to customised content.

    The [...]

  • Retailers Know Too Much; CRM Battling for Budget

    RetailTechNews’ weekly roundup brings you up-to-date research findings from around the world. In this week’s edition: Retailers Know Too Much; CRM Battling for Budget; and Businesses Can’t Predict Individual Customers’ Needs.

    Retailers Know Too Much

    As many as half (52%) of UK adults would not sell their personal data at any price, even to their favourite brand, according to research by SYZYGY. These figures rise to 63% for those aged 55 and over.

    For those who would consider selling their personal [...]