Weekly Roundup: Research

  • CX Over Profit & Revenue for Retailers; Page Load Speeds Hurting Retailers

    Tags

  • The Value of Commuter Commerce; Retailers Aren’t Identifying Loyal Customers

    Tags


  • Retail’s Failure of Data Use to Improve Online Performance; Brtits Could Shun Black Friday

    Tags

  • Retailers See Spike in Fraud; Voice Accuracy Must Improve

    Tags

  • Shops Neglect Older Generations to Woo Younger Shoppers; UK Marketers Missing Global Opportunities

    Tags

  • Brands Failing to Orchestrate Customer Journeys at Scale; EU Retailers Are Sending Half as Many Marketing Emails After GDPR

    Tags

  • Online Shoppers Looking to Discover New Products; Chinese ‘Golden Week’ Boosts British Retail

    Tags

  • Direct-to-Consumer on the Rise; Slow Mobile Web Could Cost Business Millions

    Tags

  • UK & Japan Lead the Way for M-commerce; Delivery Failure Costing Consumers & Retailers

    Tags

  • Give Consumers a Personal Touch; The Benefits to Chatbots

    Tags