• Making the Most of Your Performance Data: Q&A with Bedrock Analytics

    Understanding your product and category performance data has been crucial to FMCG brands since the dawn of e-commerce. Here, Will Salcido (pictured below), CEO, Bedrock Analytics, which has recently secured a USD$7.2m (£5.4m) round of funding, tells RetailTechNews their vision for the space, and why gaining insights from their performance data has been tough for FMCGs. 

    RetailTechNews: Can you briefly explain how Bedrock’s technology works? Will Salcido: Bedrock takes in all of the complex data that a CPG manufacturer gets from retailers, syndicated [...]

  • Meeting Consumer Desire for Flexible Payments: Q&A with Splitit

    As e-commerce becomes ever more advanced, consumers are expecting more from their online shopping experiences. This extends to the payment methods they are offered by online merchants. In this piece, Gil Don (pictured below), CEO and co-founder, Splitit, tells RetailTechNews how their technology is changing this space, and why keeping up with and understanding shoppers’ desires is key to retail survival. 

    RetailTechNews: How does Splitit’s technology work?

    Gil Don: Splitit enables customers to pay for purchases by splitting costs into interest-free monthly payments [...]

  • The Sales You Could Have Had: How Retailers Can Reduce Abandoned Carts

    E-commerce opportunity is booming, with total sales set to hit €230.6bn (£202bn) this year in Western Europe. However, as Adrian Newby (pictured below), CTO, Crownpeak, tells RetailTechNews, acquiring a slice of this vast spend isn’t necessarily easy.

    To outpace the competition, retailers must offer a consistent and compelling experience that keeps potential shoppers inspired. But, all too frequently, weak links in the digital consumer journey mean shopping carts are abandoned. In fact, a recent Barclays study has shown failure to [...]

  • A Personalised Future: Q&A with New Nosto CEO

    It’s an exciting time for e-commerce personalisation business Nosto, which has recently secured USD$17m (£12.8m) in funding and announced Jim Lofgren (pictured below) as their new CEO. Now a month into the role, RetailTechNews caught up with Lofgren, to discuss Nosto’s future and the future of personalisation in retail. 

    RetailTechNews: Can you explain how the Nosto platform works and the technology that drives that platform? Jim Lofgren: Our Ecommerce Intelligence Engine™ sits at the heart of the retailer’s technology stack, analysing the behaviour of [...]

  • Singapore Florist Wants to Know Why Consumers Don't Buy Its Products

    Bloomdale has taken a slow, but steady road towards digital transformation that it hopes will enable the Singapore-based florist to understand why consumers do not buy from the site.

    Founded in 1986 as a physical store selling flowers and gift hampers, the local business took a more serious focus on e-commerce some three years ago. Managing director Wendy Ng had taken over the family business from her late father a decade ago, when Bloomdale already had a website. However, the [...]

  • How Visual Search Tools Can Revolutionise the Retail Industry

    Words are no longer sufficient in delivering the search results users are looking for, particularly in relation to image search. In this piece, Mike Ranzinger, principal research engineer, Shutterstock, tells RetailTechNews how text and languages pose many challenges in describing visual details and providing the necessary context for optimal results. Machine-learning technology opens a new world of search innovation that can be applied by businesses and industries. More recently, we have seen new examples in the retail industry.

    In the past, [...]

  • Google & Carrefour Could Hurt Amazon; Premier League Deal’s Ramifications for Retail

    RetailTechNews’ weekly Amazon watch brings you some of the company’s biggest moves from the past seven days, analysing how the giant is revolutionising the retail space. In this week’s edition: Google & Carrefour Could Hurt Amazon; Premier League Deal’s Ramifications for Retail; and Microsoft Takes Aim at Amazon Go.

    Google & Carrefour Could Hurt Amazon

    French grocery giant Carrefour has announced a partnership with Google, with the first grocery shopping experience through Google interfaces expected by 2019. These ‘interfaces’ will include [...]

  • Delaying the Death of the High Street; Revenue Losses Through Poor Mobile Performance

    RetailTechNews’ weekly roundup brings you up-to-date research findings from around the world. In this week’s edition: Delaying the Death of the High Street; Revenue Losses Through Poor Mobile Performance; Gen Z Using Multiple Devices for Shopping.

    Delaying the Death of the High Street

    The ‘death of the high street’ in the UK is not as imminent as we might think, according to findings from Mitel.

    While Brits do more online retail shopping than the French and Australians, they still undertake 21% [...]

  • Knowing Your Retail Partners – Q&A with E Fundamentals

    Picking the right retail partners is a challenge faced by every brand. Invest too much in the wrong channel, and risk heavy losses, while the right channel can be a long-term, sustainable source of sales. Here, John Maltman, CEO, E Fundamentals, tells RetailTechNews why brands need to be doing more to analyse how their products are performing across different retailers, and how they can optimise their online selling strategy

    RetailTechNews: How does E Fundamentals’ technology work?

    John Maltman: E Fundamentals [...]

  • Weekly Focus: Alibaba Cainiao to Build HK Logistics Hub & JD.com Taps AI to 'Speed-Write' Product Info

    This week, Alibaba’s logistics arm has announced plans to build a logistics hub in Hong Kong, setting aside USD$1.53bn (£1.14bn) for the new development, while JD.com has turned on an AI system to ‘speed-write’ product descriptions and shopping guides.

    To be located at the Chinese territory’s international airport, the project will be spearheaded by Alibaba’s Cainiao Network and its joint venture (JV) with China National Aviation Corporation and YTO Express. Cainiao owns a 51% stake in the JV, while China [...]