• M-Commerce on the Rise in France & Germany; New Impulses For Retail from IoT

    RetailTechNews rounds up some of the biggest stories in the European retail technology space. In this week’s edition: Retail M-Commerce in Germany and France; IoT Fuels E-Commerce; and January Retail Sales Figures. 

    Retail M-Commerce Booming in Germany & France

    Germany is the second-largest m-commerce market in Europe. At number two behind the UK, German mobile commerce sales will amount to USD$27.55bn (£19.75bn) in 2018. The third-largest mobile commerce market in Europe is France, with a projected sales volume of USD$17.62bn (£12.63bn) this [...]

  • Loyalty Schemes Losing Appeal With Customers; UK Shoppers Demand More Integrated Omnichannel Experience

    RetailTechNews’ weekly roundup brings you up-to-date research findings from around the world. In this week’s edition: Loyalty Schemes Losing Appeal with Customers; UK Shoppers Demand More Integrated Omnichannel Experience; and The Mobile Path to Purchase.

    Loyalty Schemes Losing Appeal with Customers

    Lack of omnichannel integration between online and in-store loyalty experiences is leaving 71% of UK consumers disappointed, the latest research from Vodat warns.

    Lack of personalisation was the top frustration for shoppers when it came to retailers’ loyalty schemes, with [...]


  • Weekly Focus: India E-Commerce Expected to Hit £32bn by 2020

    With China celebrating the lunar new year, we put the spotlight this week on India, where online consumer spending is projected to climb from USD$40bn (£28.5bn) to USD$100bn (£71.24bn) by 2020.

    This growth would be fuelled largely by e-commerce spending, which would climb from USD$18bn (£12.82bn) to USD$45bn (£32.06bn) by 2020, according to a report jointly released by Boston Consulting Group and Google India.

    The travel and hotel sector would be the second-fastest growing, generating USD$20bn (£14.2bn) by 2020, followed by [...]

  • There’s No Gimmick in Walmart's & Kantar’s VR Push

    Virtual reality in retail has always been something of a gimmick, but with Walmart acquiring VR company Spatialand and Kantar starting up a new consultancy specifically applying VR to the retail sector, it seems there’s a change in the wind. In this piece, Sophie Light-Wilkinson, VP marketing, BazaarVoice, explains why. 

    The greatest challenges to the role of VR in the retail sector have always been around practicality. Are we really about to see the likes of Tesco invest in headsets [...]

  • Time for Growth in America: Q&A with Jonathan Cherki, CEO, ContentSquare

    ContentSquare, specialising in user experience analysis and optimisation, recently received USD$42 m (£30m) in its second round of financing. RetailTechNews talks to Jonathan Cherki (pictured below), founder and CEO, ContentSquare, about ContentSquare’s further plans and how the new capital will be invested.

    RetailTechNews: Why did ContentSquare time the second round of funding now?

    Jonathan Cherki, ContentSquare

    Jonathan Cherki: Between 2012 to 2016, ContentSquare grew organically from one person to one hundred people, and from one customer to one hundred customers. In [...]

  • Drones, Smart Mirrors & Personalised Shopping Experiences: Retail in 2018

    From big data and smart analytics, to beacons and mobile apps, technology has already transformed how retailers operate and interact with customers. Significant progress was made in 2017; but 2018 is set to be the year when technology truly begins to take over. In this piece for RetailTechNews, Richard Smith (pictured below), regional manager, SOTI, predicts which smart retail technologies we are likely to see in 2018. 

    In this ‘age of the customer’, the provision of personalised services and more intelligent customer interactions [...]

  • Enhancing Your Shopper Experience with Data

    Whether your retail business is marketing online or from a physical location, your bottom line relies on one thing: shoppers. Both shopping facilities and shopping habits have shifted over the years; and you probably don’t dress, talk, or behave in the same way that you did a decade ago. In this piece, Ken Parnham (pictured below), general manager, Near, tells RetailTechNews that this is the same principle you should apply when building the perfect shopping experience.

    The shopping experience [...]

  • Instacart Fighting Amazon in the Grocery Delivery Space; Amazon Laying Off Hundreds Across Retail Division

    RetailTechNews’ weekly Amazon Watch brings you some of the company’s biggest moves from the past seven days, analysing how the giant is revolutionising the retail space. In this week’s edition: Instacart Fighting Amazon in the Grocery Delivery Space; Amazon Laying Off Hundreds Across Retail Division; and New AI Chip to Tighten Grip on Voice-Assistant Market.

    Instacart Fighting Amazon in the Grocery Delivery Space

    There’s no doubt about Amazon’s ambitions in grocery delivery, but Instacart, Amazon’s most popular competitor, isn’t giving up [...]

  • Retail E-Commerce Sales Rising; Evergage Expands into Europe

    RetailTechNews rounds up some of the biggest stories in the European retail technology space. In this week’s edition: E-Commerce Sales to Reach Nearly USD$3tn in 2018; Evergage Launches German subsidiary; and Retailers Unimpressed by Retail Technology.

    E-Commerce Sales to Reach USD$2.84tn in 2018

    According to estimates by eMarketer, retail e-commerce sales worldwide will reach USD$2.842tn (£2.035tn) in 2018, increasing 23.3% since 2017. Worldwide, e-commerce has a 12% share of the total number of retail sales. E-commerce sales continue their upwards trend, having increased [...]

  • Unified Commerce Solutions Booming; A Third of Smartphone Users Will Pay via Mobile in 2018

    RetailTechNews’ weekly roundup brings you up-to-date research findings from around the world. In this week’s edition: Unified Commerce Solutions Booming; A Third of Smartphone Users Will Pay Via Mobile in 2018; and Mobile Email Marketing Draws Level with Desktop as M-Commerce Grows.

    Unified Commerce Solutions Booming

    By the end of 2020, 81% of retailers will deploy unified commerce platforms, to support commerce across the enterprise’s stores, mobile users and the web, according to a survey by Boston Retail Partners (BRP). This [...]